Teardown
Exhibitors will have from 6PM – 11PM for load out on Tuesday, August 4.
Your booth must be completely dismantled and packed by the deadline. No early breakdown is allowed.
All handcarry items must be completely removed from the venue. If you have walls, all items must be removed/dismantled from the walls prior to your departure – this includes nails, hooks, vinyls, etc. – and all brand products must be packed into boxes, bags, or crates by the deadline.
Teardown Do’s and Dont’s
Please do not start dismantling your booth display before 5PM. You may be penalized.
Please do not carry any items down the stairs when exiting.
Please do remember to cleanly remove any self applied vinyl lettering, wallpaper etc.
Please do remember to remove any hardware installed on the exhibition walls.
Please do remember to check in with your shipper (BTX, AHC, or WEL GROUP) and receive any applicable paperwork.
Please do remember to use trash stickers to mark any items for trash.
Section Leaders
Your booth has a section leader that will be available on the floor during setup and load out. They will assist with any questions and will be able to provide EMPTY and TRASH stickers among other things. If you are not sure who your section leader is please ask us at Exhibitor Services!
Exhibitor Services
For all things concerning your physical booth, including wall panels, wall paint, damage fee queries, package deliveries, booth signage and more, please feel free to come up to us at the Exhibitor Services Desk for help.
Porter Services
Porter Service with hand carts will be located at the loading zone, on a first come, first served basis.
Empty Container Return
Empty containers that were stored during the show will be returned starting at 5PM on Tuesday, August 4. Please note that you may not receive your empties until very late and must plan accordingly. We cannot make arrangements for you to receive your empties back early.
All items shipped or hand-carried into the venue must be completely removed by the end of breakdown. We understand that it can be frustrating to wait for your freight at the close of a long show – please trust that our operations team is working hard to return your empties to you as quickly as they possibly can. We cannot make any special arrangements for you to receive your empties back early. Thank you for your understanding and cooperation.
Damage Fees
Please be aware of the wall damage fees below and dismantle your walls accordingly.
IMPORTANT: You are not permitted to spackle or fill holes in your wall. Doing so will result in a fee.
Label or sticker residue left on wall: $10 per label
Screw or hardware left in wall: $10 per screw or hardware
Vinyl lettering left on wall: $20 per linear foot
Sharpie, pen, pencil left on wall: $500 per panel
Holes beyond 10 in one panel: $300 per panel
Hole larger than 1/2 inch: $500 per panel
Hole that runs through panel: $500 per panel
Anchors/toggle bolts left in wall: $500 per panel
Wallpaper or residue left on wall: $500 per panel
Trash and Donations
IMPORTANT - PLEASE READ!
All trash must be clearly labeled with TRASH stickers before leaving. Please acquire TRASH stickers from your section leader or at the exhibitor services desk onsite. All trash should be kept to a minimum and should not include large items such as furniture.
Kindly note Shoppe Object does not have a donation pile for unwanted items. It is the responsibility of each exhibitor to remove any donation items from the building and donate goods independently. All unlabeled items left in your booth after 11PM on Tuesday, August 4 will be assumed as trash and discarded. You may be charged a $125 per item fee for leaving large items like furniture and display.
Uber & Rideshare Pick-Up
For easiest departure from the venue, please order any Ubers, Lyfts, or other rideshares from the exit near the main registration area on 11th Avenue. Do not attempt to be picked up near the loading dock as there will be traffic and road blockages due to vehicles accessing the dock.